New Europe Project Management - NE-PM SAP Solution Manager website

BusinessObjects:
Service Desk

The Service Desk dashboards can analyse and display details for all individual different service desk processes, which you may have implemented in the SAP Solution Manager, like:

  • Incident tickets
  • Project scope management
  • Issues
  • Messages
  • Any other requests

 Solution Manager - Service Desk: Dashboard with incident status, progress and trend

 

More filtering and selection is possible for:

  • Support teams
  • Solution / Application
  • Regions
 
 
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